Introduction
This policy applies to your use of:
● Our Site is hosted on www.doriapp.com (“Site” or “our Site”) which can be accessed via desktop or mobile web or mobile application (“Application”), once you have downloaded or streamed a copy of the Site onto your mobile telephone or handheld device (Device).
● Any of the services accessible through the Site(“Services”) Site/Application. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This Site is not intended for children and we do not knowingly collect data relating to children without proper parental consent. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
Important information and who we are
DORI App for Digital Solutions L.L.C is the controller and is responsible for your personal data (collectively referred to as 'Company', 'we', 'us' or 'our' in this policy).
If you have any questions about this privacy policy, please contact them using the details set out below.
Contact details
Our full details are:
● Full name of legal entity: DORI App for Digital Solutions L.L.C
● Email address: hello@doriapp.com
You have the right to make a complaint at any time to the competent supervisory authority.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review.
This version was last updated on 23rd Aug 2021. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by SMS OR by email OR when you next open the Site. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the Site or the Services.
It is important that the personal data and / or corporate data of the subscriber if it is a company ('Personal Data') that we obtain from you is accurate and up to date. You should keep us informed if your personal data changes during our relationship with you.
The data we collect about you
We may collect, use, store and transfer different kinds of personal data about you as follows:
● Identity Data.
● Contact Data.
● Financial Data.
● Transaction Data.
● Device Data.
● Content Data.
● Profile Data.
● Audio Video Data
● Usage Data.
● Marketing and Communications Data.
● Location Data
We explain these categories of data herein below.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Site feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How is your personal data collected?
We will collect and process the following data about you:
● Information you give us. This is information (including Identity, Contact, Financial, and Marketing and Communications Data) you consent to giving us about you by filling in forms on the Site, or by corresponding with us (for example, by email or chat). It includes information you provide when you register to use the Site, subscribe to any of our Services, search for a Site Service, Site share data via social media functions, enter a competition, promotion or survey, and when you report a problem with the Site or any of our Services. If you contact us, we will keep a record of that correspondence.
● Information we collect about you and your device. Each time you visit our Site we will automatically collect personal data including Device, Content and Usage Data. We collect this data using cookies and other similar technologies. Please see our Cookie Policy for further details.
● Location Data. We also use GPS technology and other location technologies to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling Location Data in your settings.
● Information we receive from other sources including third parties and publicly available sources. We will receive personal data about you from various third parties and public sources as set out below :
- analytics providers;
- advertising networks and
- search information providers.
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services;
● Identity and Contact Data from data brokers or aggregators; and
● Identity and Contact Data from publicly available sources.
We use cookies and/or other tracking technologies to distinguish you from other users of the Site and to remember your preferences. This helps us to provide you with a good experience when you use the Site and also allows us to improve the Site. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our Cookie Policy.
How we use your personal data
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
● Where you have consented before the processing.
● Where we need to perform a contract we are about to enter or have entered with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal or regulatory obligation.
Click here Glossary to find out more about the types of lawful basis that we will rely on to process your personal data.
We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.
We will obtain your explicit consent before we share your personal data with any third party for marketing purposes.
Purposes for which we will use your personal data
Purpose/activity | Type of data | Lawful basis for processing |
To Site register you as a new Site user | Identity Contact Device | Your consent |
To manage our relationship with you including notifying you of changes to the Site or any Services | Identity Contact Financial Marketing and Communications | Your consent Performance of a contract with you Necessary for our legitimate interests (to keep records updated and to analyze how customers use our products/ Services) Necessary to comply with legal obligations (to inform you of any changes to our terms and conditions) |
To administer and protect our business and this Site including troubleshooting, data analysis and system testing | Identity Contact Device | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security) |
To deliver content and advertisements to you To make recommendations to you about goods or services which may interest you To measure and analyze the effectiveness of the advertising we serve you To monitor trends so we can improve the Site | Identity Contact Device Content Profile Usage Marketing and Communications Location | Consent Necessary for our legitimate interests (to develop our products/Services and grow our business) |
Disclosures of your personal data
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the table Purposes for which we will use your personal data:
● External Third Parties as set out in the Glossary.
● Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way.
Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
In some circumstances we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.